On duty around the clock
24/7, no service hours and no on-call surcharge.
Pricing
One flat fee for the platform, one per device. Agent time included.
What the price includes
Consistent quality
Every case to the same standard, documented, no off days.
Many times faster
Routine cases right away instead of waiting in the queue.
Fully under control
Approvals, audit log, kill switch. Critical actions wait for you.
Platform
- Dedicated instance in Germany
- Your own data store, DPA & TOMs
- Remote maintenance & inventory
- Audit log included
from EUR 190per month
From 100 managed end devices
Per device
The flat fee includes the time the agent actually works on the device, not just managing it.
- Take calls
- Resolve cases
- Document everything
from EUR 6.90per month
per device · agent time included
The example uses 15 % of the included agent time. Up to full utilization there are no extra costs; beyond that we bill transparently by usage.
The savings in practice
€47,710
saved per year, after all nordnung flat fees
€2.70back per €1 flat fee
203
managed devices in the setup
1,348
real tickets in 12 months, individually classified
1,263 h
team hours freed per year
- Total monthly cost
- €2,339.70
- Total annual cost
- €28,076.40
- Savings after all flat fees
- €47,710
- Team hours freed
- 1,263 h
- Agent time used
- 15 % of the included allowance
Example calculation for 203 devices. Total cost includes the platform, device fees and included agent time. Savings rounded to whole euros, not a guarantee.
The example uses 15 % of the included agent time. Up to full utilization there are no extra costs; beyond that we bill transparently by usage.
Read the case study →The larger the fleet, the lower the price per device, because the platform fee spreads across more devices. A human hour never does that. We are happy to work through the calculation with you.
All prices are net, plus VAT. Price recommendations for partners are non-binding; every partner sets its own prices freely and independently.