On duty around the clock
24/7, no service hours and no on-call surcharge.
Pricing
One flat fee for the platform, one per device. Agent time included.
What the price includes
Consistent quality
Every case to the same standard, documented, no off days.
Many times faster
Standard cases right away instead of waiting in the queue.
Fully under control
Approvals, audit log, kill switch. Critical actions wait for you.
Platform
- Dedicated instance in Germany
- Your own data store, DPA & TOMs
- Remote maintenance & inventory
- Audit log included
from EUR 190per month
From 100 managed end devices
Per device
The flat fee includes the time the agent actually works on the device, not just managing it.
- Take calls
- Resolve cases
- Document everything
from EUR 6.90per month
per device · agent time included
Agent time is included in the device fee. Up to full utilization there are no extra costs; beyond that we bill transparently by usage.
Same work, a third of the cost
⅓
of the cost for the same work
~€20per completed task, relative to one technician hour
from €120
external provider, per technician hour
€60
internal, full cost per technician hour
~€20
with nordnung.ai, for the same work
Cost comparison based on typical benchmarks per completed task, relative to one technician hour. Not a guarantee.
Agent time is included in the device fee. Up to full utilization there are no extra costs; beyond that we bill transparently by usage.
Read the case study from our own operations →The larger the fleet, the lower the price per device, because the platform fee spreads across more devices. A human hour never does that. We are happy to work through the calculation with you.
All prices are net, plus VAT. Price recommendations for partners are non-binding; every partner sets its own prices freely and independently.