A pricing model that clearly reflects operation and usage

Setup is free. Each month you pay a base fee per tier plus a price per active device — additional packages only if your minute quota is exceeded.

Example · 300 devices · 900 tickets/month · EUR 75/h

Automatable budget

EUR 12,600

56% of support hours

nordnung platform

EUR 8,810

base + devices + add-ons

=

Net savings / month

EUR 3,790

Run your own numbers →

Package

Basic

For teams with a clear L1/L2 focus

Device rangeUp to 100 devices
Base fee390 EUR / month
Price per device9 EUR / month
Included minutes5 Min per device
  • Endpoint Agent for standardized endpoint processes
  • Phone and chat agent as guided initial contact
  • Knowledge base, audit logging, and standard approvals
RecommendedPackage

Professional

For growing IT organizations with a governance focus

Device rangeUp to 400 devices
Base fee990 EUR / month
Price per device13 EUR / month
Included minutes15 Min per device
  • Everything from basic
  • SSO (SAML/OIDC) and Cloud Agent for M365 operations
  • Workflow engine with manual and timed triggers
  • Scheduled triggers, integrations and advanced policies
Package

Enterprise

For complex or regulated environments

Device rangeFrom 401 devices
Base feeFrom 2,490 EUR / month
Price per deviceCustom / month
Included minutesIndividually by scope per device
  • Everything from Professional
  • VM Agent and Critical Systems Agent
  • Multi-asset workflow orchestration across multiple execution levels
  • Advanced governance, compliance export and enterprise SLA

Savings Calculator

Simulate savings potential for your IT support team based on real ticket loads.

  • Baseline: 56% of recurring routine tickets are automatable — the figure comes from real ticket classification, not a guess.
  • It computes gross savings (time × hourly rate) minus the nordnung platform cost, so you see the net monthly savings directly.
  • Move the sliders to your real numbers: devices, tickets per month, minutes per ticket and hourly rate.
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Pricing for IT support automation | nordnung.ai